Chief has always been striving to provide the highest quality of internet trading service. In order to enhance online trading security and be compliant with the implementation of two-factor authentication by financial regulators, Chief will conduct a thorough upgrade of all trading systems and relocate our server to a highly secured and efficient Data Center in TKO. This upgrade will provide you with more efficient and stable online trading service.
The upgrade will be conducted from 7th April, 2018 to 19th May, 2018. On the following date and time, our website and trading systems of HK Stocks, Global Stocks, Stocks Options and Futures Commodities will be temporarily suspended for upgrade. In the meantime, some of our branches will provide limited services. We apologize for any inconvenience caused.
System Maintenance Date
7th April, 2018 (Saturday)
6:00 am to 8:00 pm
14th April, 2018 (Saturday)
21st April, 2018 (Saturday)
28th April, 2018 (Saturday)
5th May, 2018 (Saturday)
12th May, 2018 (Saturday)
19th May, 2018 (Saturday)
Should you have any queries, please feel free to contact our customer support hotline at (852) 2500 9199.
At Chief Group and its affiliates (together “Chief”), we are committed to regularly reminding clients of the need to duly protect their accounts and funds. In light of the increasing scams involving impersonation as staffs or agents of financial institutions lately, Chief would like to caution members of the public against these fraudulent activities.
Chief urges members of the public to stay alert when somebody claims to be staff of Chief through phone calls or the internet. Clients shall not disclose any personal or account information to any suspicious callers. If in doubt, please do not hesitate to verify with our Customer Service Department.